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TOP-RANKED LEGAL EXPERTS
CHAMBERS & LEGAL 500 -
NO WIN, NO FEE
Who am I
I’m a Partner and lead lawyer within our Group Actions team. I bring extensive experience in complex group litigation, with a particular focus on medical negligence.
I began my career in Nottingham, representing individuals who had suffered abuse while in local authority care. I was closely involved in cases against Nottinghamshire County Council, supporting survivors from Beechwood Community Home and other children’s homes across the East Midlands and London.
I also represented clients in the Independent Inquiry into Child Sexual Abuse (IICSA) and acted on behalf of the claimant in the landmark Supreme Court case Armes v Nottinghamshire County Council, which helped establish that local authorities can be held responsible for the actions of foster parents.
What I specialise in
Why I do this work
I’m passionate about widening access to justice for those who have been failed by the healthcare system, or institutions in positions of trust. My work combines legal excellence with a strong sense of empathy and purpose, and I’m proud to be a leader within the Group Actions team, as well as someone who is regularly asked to provide media commentary in my area of expertise.
How I work with clients
I’m known not only for the breadth of cases I lead, but also for the compassion and commitment I show to each client. While my cases often involve large groups of affected individuals, I believe strongly in seeing the person behind every claim. I listen to their experiences, understand their goals, and work hard to secure the justice they deserve.
Outcomes
Hip replacement patient
Acting for a client who suffered injuries because of having a hip replacement that was too big. She suffered various injuries around the hip, which are permanent and can’t be rectified. As a result, Fran was able to secure a £750,000 compensation settlement.
ANON
A landmark Supreme Court case against a local council, which established the vicarious liability of local authorities for the actions of foster parents.
Mr Parker Group Action
I supported a number of people who had unnecessary surgery and treatment as part of the Mr Parker group action. Many of these clients ended with significant injuries. For one client, the compensation helped fund the purchase of a mobility car and the installation of a ramp at their home, significantly improving their independence and quality of life.
My team
I work alongside a team of genuine experts who are hugely passionate about supporting the people who come to us. Each member of the team brings their own skills, and together we are a strong unit.
Reviewed publications
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NEWS
Former Fairfield Hospital doctor suspended again following GMC tribunal review
View28TH JULY 2026
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NEWS
New review confirms poor interstitial lung disease care at Epsom and St Helier Hospitals Trust
View27TH JULY 2026
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NEWS
Former Royal Oldham surgeon Dr Yasser Adly Abdel Rahman struck off following serious misconduct findings
View24TH JULY 2026
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GUIDANCE
Can I pursue a case against the NHS?
View6TH JULY 2026
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GUIDANCE
What evidence is needed in a group action claim?
View30TH APRIL 2026
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GUIDANCE
How Does a Group Action Progress?
View31ST MARCH 2026
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NEWS
Fletchers Solicitors Respond to NUH NHS Trust £1.6m Fine: Families we Represent Deserve More Than Apologies
View23RD MARCH 2026
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NEWS
Calls for Independent Review Following Tragic preventable Baby Deaths at Leeds NHS Hospitals.
View23RD MARCH 2026
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NEWS
Mother Speaks Out After Baby Loss and Legal Battle with Nottingham Hospitals Over Disputed Care
View24TH FEBRUARY 2026
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NEWS
Fletchers Solicitors Supporting Patients Affected by Dr. Ali Shokouh-Amiri
View13TH FEBRUARY 2026
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NEWS
Lessons Should Be Learned from the Dialysis Failures at Bedford Renal Unit to Ensure Patient Safety
View5TH FEBRUARY 2026
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NEWS
Doctor Nathaniel Spencer Charged with Sexual Assaults of 38 Patients – Fletchers Solicitors Respond
View22ND DECEMBER 2025
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NEWS
Review into General Surgery at The Queen Elizabeth Hospital King’s Lynn: What Patients Need to Know
View19TH DECEMBER 2025
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NEWS
Access to Life-Saving Stroke Treatment with a mechanical thrombectomy: Concerns Raised for Patients in Sussex
View12TH DECEMBER 2025
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NEWS
Legal Support and Advice for Patients Treated by Dr Sayed Mohamed Ridwan Mia
View8TH DECEMBER 2025
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NEWS
Update on the Response to Failings in the Breast Cancer Service at County Durham and Darlington NHS Foundation Trust
View25TH NOVEMBER 2025
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NEWS
Over 2,000 “Untracked” Patients Discovered at Princess Alexandra Hospital Trust
View16TH OCTOBER 2025
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NEWS
Concerns Raised Over Ophthalmology Waiting Times at Mersey and West Lancashire Teaching Hospitals NHS Foundation Trust
View14TH OCTOBER 2025
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NEWS
County Durham and Darlington NHS Trust Breast Services Review: How We’re Supporting Affected Patients
View30TH SEPTEMBER 2025
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NEWS
Free Webinars for Women Affected by Breast Services at County Durham and Darlington NHS Trust
View26TH SEPTEMBER 2025
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GUIDANCE
Anaesthetic Negligence
View25TH SEPTEMBER 2025
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NEWS
Gloucestershire Hospitals NHS Trust Maternity Review Finds Nine Baby Deaths “Potentially Avoidable”
View9TH SEPTEMBER 2025
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NEWS
Fletchers Solicitors Calls for Urgent Review into Professor Ian Brown’s Oncology Treatment of Patients
View18TH AUGUST 2025
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NEWS
Concerns Raised Over Paediatric Heart Surgery at Leeds General Infirmary
View30TH JULY 2025
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NEWS
Swansea Bay Maternity Review Triggers All-Wales Assessment: A Critical Step Toward Safer Maternity Care
View17TH JULY 2025
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NEWS
Fletchers Solicitors Investigating Rotherham Hospital ERCP Failures After Patient Death and Reports of Harm
View26TH JUNE 2025
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NEWS
Castle Hill Hospital TAVI Deaths Under Investigation: Families Deserve Answers
View4TH JUNE 2025
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NEWS
Introducing the Fletchers Solicitors’ Group Action Team
View29TH APRIL 2025
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NEWS
Missed Breast Cancer Screenings: A Preventable Tragedy
View4TH APRIL 2025
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NEWS
Fletchers Solicitors Investigating Claims for Patients Affected by Ophthalmology Issues at Dorset County Hospital NHS Foundation Trust
View18TH MARCH 2025
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NEWS
Medical Negligence Claims Against Spinal Orthopaedic Surgeon, Mr Mervyn John Hutchinson
View17TH MARCH 2025
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NEWS
Dr. Iuliu Stan Misconduct at Royal Cornwall Hospital: Seeking Justice for Victims
View29TH JANUARY 2025
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NEWS
Recent events at Maidstone and Tunbridge Wells Trust Highlight the Impact of Diagnostic Delays: A Call for Improved Follow-Up Systems
View8TH JANUARY 2025
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STORIES
Compensation Secured After A High-Risk Pregnancy Ends in Trauma
View16TH DECEMBER 2024
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STORIES
Compensation Secured After Botched Gastric Bypass Surgery
View28TH NOVEMBER 2024
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STORIES
£25,000 Settlement for Delayed Glaucoma Diagnosis
View25TH NOVEMBER 2024
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STORIES
How a Group Legal Action Helped a Client Secure Justice After Negligent Knee Surgery
View25TH NOVEMBER 2024
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NEWS
The Concerning Rise of Infective Endocarditis in Cardiac Surgery Patients at University Hospitals Bristol and Weston NHS Foundation Trust
View19TH NOVEMBER 2024
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STORIES
Case Study – The John Bradley Williamson Litigation
View8TH OCTOBER 2024
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STORIES
Case Study – The Jeremy Parker Litigation
View7TH OCTOBER 2024
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STORIES
Negligent surgeon suspended due to incorrect hip replacement surgery
View9TH JULY 2024
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STORIES
Elderly man receives £75K after negligent eye surgery
View9TH JULY 2024
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STORIES
Helping a client regain their life after failed hip replacement surgery
View2ND MAY 2023
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STORIES
Five avoidable orthopaedic surgeries for Bootle man
View8TH NOVEMBER 2022
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STORIES
74-year-old woman left with a permanent colostomy receives £185,000 after avoidable surgery
View3RD NOVEMBER 2022
Showing 3 of 45 articles
LOAD MOREWhat I enjoy about working at Fletchers
I’ve enjoyed building a Group Actions team that is passionate about securing the best outcomes for those who have suffered the consequences of medical negligence through no fault of their own. I value the collaborative environment and the shared commitment to achieving justice for clients.
“I’m passionate about widening access to justice for those who have been failed by the healthcare system.”
Francesca Paul
Outside of work
Outside of work, my family life keeps me busy. I have a husband and twin boys, and most of my time outside of work is spent with them.
A national team, here when you need us
With offices across the UK, we’re never too far away, helping people access specialist advice and support wherever they are.
Start your claim with confidence
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